Why Getting 'Canceled' Does Not Mean the Same Thing Everywhere

Mahasiswa Bahasa dan Sastra Inggris Universitas Airlangga 2025
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Tulisan dari Viola Tarisa Bilqis Az-Zahra tidak mewakili pandangan dari redaksi kumparan
If you scroll through social media on any given day, public shaming feels like a standardized global export. Someone makes a mistake, an outrage mob forms, and within hours, demands for their personal downfall trending worldwide. We call it cancel culture, and because we all share the same apps, we tend to assume everyone is playing by the exact same rule.
They are not. How a society turns its back on someone depends heavily on a deep cultural dividing line: individualism versus collectivism.
In Western, individualistic cultures, particularly the United States, cancel culture functions as a decentralized fight over personal ideology and personal accountability. As Cook et al. (2021) point out their research on digital public shaming and political affiliation, Western canceling targets specific individuals to strip away their personal platform. The goal is punitive: isolate the offender, ruin their career, and extract a public confession of personal moral failure. The individual stands alone against the crowd.
In collectivist culture across East Asia, however, public shaming works entirely differently because the individual is not the primary unit of society, but the group is. Transgressions are not just viewed as personal bad takes, they are seen as disruptions to community harmony and violations of shared social duty.
To see this dynamic in action, look at what happened in early 2024 to Karina, a member of the top-charting South Korean K-pop group aespa. When news broke that the 24-year-old singer was dating actor Lee Jae-wook, furious fans sent trucks mounted with giant LED screens to her agency headquarters. The screen broadcast messages accusing her of "betraying" the fandom and warning her that album sales would plummet if she did not fix her mistake.
Within days, Karina published a humble, handwritten apology on Instagram writing, "I know many of our fans must be disappointed... I want to heal the wounds I have inflicted.”
To Western observers, the backlash was baffling. International comments flooded social media asking why an adult woman was publicly begging for forgiveness just for having a boyfriend. But through a collectivist lens, the outrage made sense to those driving it. In the K-pop industry and broader Korean pop culture, an idol does not exist in a vacuum as an autonomous artist. They are embedded in a collective contract with their group, their agency, and their fans. By dating publicly, Karina was seen as prioritizing her personal desires over the collective success and emotional cohesion of the group and its community.
As economist Daniel Steinhauser (2022) notes in his work on cultural frameworks and societal behavior, collectivist environments place immense weight on institutional authority and shared social order. When public shaming happens here, it is not just about taking down a persona, but also an effort to force the offender back into line and restore balance to the group. The required response is not a defensive speech about social rights, but a public act of humility that puts the community's peace above the individual's self interest.
This explains why apologies sound so completely different depending on where you are. An American celebrity accused of bad behavior usually hires a PR team to draft a statement about their "personal journey" and individual growth. In collectivist setting, the offender apologizes for breaking the social contract and damaging the group's reputation.
We might use the same digital infrastructure to call each other out, but the moral machinery behind it is fundamentally different. The internet may have eliminated geographic borders, but our cultural expectations of what we owe each other remain as strong as ever.
To really understand why the reaction to a public mistake varies so wildly across borders, you have to look past the social media algorithms and examine the cultural mechanics underneath. The difference is about how the outrage is fueled, how the institutions react, and what it actually takes to earn forgiveness.
Anthropologists have long pointed out the divide between “guilt cultures” and “shame cultures,” and that line maps directly onto digital call-out culture.
In individualistic societies, public call-outs usually run on an engine of moral guilt. The underlying assumption is that the offender broke a universal rule or held a toxic personal belief. The mob wants moral purity. Because individualistic culture centers on personal agency, the crowd demands that the offender experience personal guilt, admit their internal flaw, and undergo a solitary journey of self-improvement.
In collectivist environments, the primary driver is public shame and the loss of "face." The core problem isn't just what the person believed in their heart, but how their actions disrupted the standing of everyone around them. When a public figure steps out of line, the fallout cascades outward. The scandal stains their family, their employer, their fans, and sometimes their entire country. The public anger is less about correcting an individual's personal morals and more about managing the damage done to the community’s shared reputation.
This split completely changes how companies and management teams react when the internet comes knocking.
In the West, when a brand cuts ties with a controversial figure, it's a straightforward corporate defense tactic. The company distances itself to protect its bottom line, effectively saying, "This person's private actions don't reflect our corporate values." It’s a clean break between two independent entities.
In collectivist markets, institutions can’t just cut ties and walk away clean. Because the individual is seen as a representative of the group, the organization itself is held responsible for the behavior. When a scandal breaks in East Asia, talent agencies or corporate boards don't just issue a cold press release severing contract ties, they often bow in front of cameras and issue deeply emotional apologies alongside the offender. The institution accepts blame for failing to guide, educate, and manage its member, treating the mistake as an institutional failure rather than a rogue individual act.
Perhaps the biggest difference is what happens after the noise dies down. How does someone actually recover from being canceled?
In individualistic cultures, identity is modular. If an American creator gets canceled by their mainstream audience, they have options. They can pivot to a new platform, lean into a counter-culture audience, or start an alternative media outlet. Because society is fragmented into countless sub-groups, a canceled individual can almost always find a secondary ecosystem that welcomes them back. Redemption is often just a matter of rebranding.
In collectivist systems, you can't easily swap out your community. In South Korea, for instance, public figures who face major scandals enter a period of jasuk, a period of self-restraint where they completely vanish from public life, sometimes for years. You don't launch a comeback podcast or complain about censorship on another platform. You disappear, keep your head down, and perform silence.
Returning too early or showing frustration is viewed as a second offense against the group's peace. The path back is about proving to the collective that you respect the social hierarchy enough to accept your exile quietly.
References
Cook, C. L., Patel, A., Guisihan, M., et al. (2021). Whose agenda is it anyway: an exploration of cancel culture and political affiliation in the United States. SN Social Sciences, 1. https://doi.org/10.1007/s43545-021-00241-3
Steinhauser, D. (2022). Cultural Impact on Economic Freedom in OECD Member Countries. Ekonomick asopis, 70, 57--75. https://doi.org/10.31577/ekoncas.2022.01.04
