2 Contoh Percakapan Reservasi Hotel Melalui Telepon dalam Bahasa Inggris

Ilustrasi Contoh Percakapan Reservasi Hotel Melalui Telepon dalam Bahasa Inggris. Sumber: Pexels/Mikhail Nilov

Pada era globalisasi, tuntutan kualitas pelayanan semakin tinggi. Dalam sektor perhotelan, hotelier pasti sudah terbiasa menerapkan bahasa Inggris. Ada beberapa contoh percakapan reservasi hotel melalui telepon dalam bahasa Inggris yang dapat dijadikan referensi.

Percakapan bahasa Inggris sudah merupakan suatu percakapan umum yang dapat ditemui dimana saja. Dengan memahami percakapan bahasa Inggris tentu juga akan melatih diri untuk berbicara bahasa Inggris

Contoh Percakapan Reservasi Hotel Melalui Telepon dalam Bahasa Inggris

Ilustrasi Contoh Percakapan Reservasi Hotel Melalui Telepon dalam Bahasa Inggris. Sumber: Pexels/Helena Lopes

Mengutip buku English For Hotel Staff karya Lynne Visutskie (2016:6) kemampuan bahasa Inggris semakin dibutuhkan terutama dalam perhotelan. Mempelajari contoh percakapan reservasi hotel melalui telepon dalam bahasa Inggris dapat dijadikan bahan pembelajaran.

Terdapat berbagai contoh percakapan reservasi hotel yang dapat dipahami dan dijadikan bahan pembelajaran. Berikut adalah beberapa contoh percakapan reservasi hotel melalui telepon dalam bahasa Inggris.

Contoh 1

Resepsionis: Anabella Hotel. How can we help you?

Tamu: Good afternoon. I would like to book a room for 23rd of November, please. Is there a room available for that date?

Resepsionis: Absolutely. We still have a few rooms available on that date. How long will you be staying?

Tamu: Only for one night.

Resepsionis: Okay. What kind of room would you like?

Tamu: I would like a single-bed, a bathtub on the bathroom, a mini freezer, TV, and AC in the room. And if possible, I would like the one with a hairdryer in the bathroom.

Resepsionis: We have just the room for you available. Would you like your breakfast to be included too?

Tamu: How much would that be?

Resepsionis: With breakfast, it will be $150 and without breakfast it will be $145. We also have room service ready 24 hours should you need anything.

Tamu: I think I will just go with breakfast not included.

Resepsionis: Absolutely. May I take your name for the booking?

Tamu: It’s Laura James. When is the check in time?

Resepsionis: It will be on 2 PM. And the check out time is around 11 AM.

Tamu: Alright. Thank you for your assistance.

Resepsionis: We’re looking forward to your stay here. Have a good day.

Contoh 2

Resepsionis: Good morning! Thank you for calling Amarise. This is Sunnny. How may I assist you today?

Tamu: Good morning! I would like to make a reservation for a double room from the 10th to the 15th of next month.

Resepsionis: Certainly! May I have your name, please?

Tamu: Yes, my name is Sarah Johnson.

Resepsionis: Thank you, Ms. Johnson. Could you please provide me with your contact number and email address?

Tamu: Sure, my contact number is 555-1234, and my email address is sarah.johnson@email.com.

Resepsionis: Great! Now, regarding the room, would you prefer a smoking or non-smoking room?

Tamu: Non-smoking, please.

Resepsionis: Perfect. Our standard double rooms are equipped with a king-size bed. Is that suitable for you?

Tamu: Yes, that sounds good.

Resepsionis: Excellent! The rate for the room is $150 per night. May I know if you have any specific requests or preferences?

Tamu: No special requests. Everything sounds fine.

Resepsionis: Wonderful! Your reservation is confirmed for a double room from the 10th to the 15th of next month. You will receive a confirmation email shortly. If you have any further questions, feel free to contact us. We look forward to welcoming you!

Tamu: Thank you very much!

Resepsionis: You're welcome! Have a great day!

Demikianlah beberapa contoh percakapan reservasi hotel melalui telepon dalam bahasa Inggris yang dapat dipahami dan dijadikan bahan pembelajaran oleh hotelier. Bahasa Inggris merupakan bahasa internasional yang harus dikuasai khususnya di era globalisasi.